1. Download the MDM_F12.EXE file to a temporary or download directory (please note this directory for reference).
2. Go to the directory where the file was downloaded and double-click the MDM_F12.EXE file to begin the installation.
3. At the "Modem Upgrade - Welcome" box, click Continue. Several boxes will appear during the installation. As the files are installed, these boxes will close automatically.
4. At the "Setup Complete" screen, select "Yes, I want to restart my computer now", and then click Finish. As the computer restarts, the modem hardware will be redetected and the updated drivers installed.

The installation of the modem driver upgrade is complete.

Uninstall Instructions

If it is necessary to reinstall the HCF PCI Modem Drivers, you will need to first remove the MDM_F12.EXE installation files. To do so, follow these steps:

1. Go to the directory where the MDM_F12.EXE file was downloaded and double-click it.
2. At the "Modem Upgrade - Welcome" box, click Continue.
3. At the "Confirm File Deletion" window, click OK to remove all of its components. Please wait as the installation files are removed.
4. At the Windows Desktop, right-click the My Computer icon.
5. From the menu, select Properties.
6. At the "System Properties" window, click the Device Manager tab.
7. At the "Device Manager" window, click the plus (+) next to the "HCFMODEM" category to expand it.
8. Under the "HCFMODEM" category, right-click the "Rockwell PCI Modem Enumerator" entry.
9. From the menu, click Remove.
10. At the "Confirm Device Removal" box, click OK.
11. Click "Close" to exit the "System Properties" box.
12. Restart the computer.
    1. Click Start and click Shut Down.
    2. At the "Shut Down Windows" box, select "Restart" and click OK.

After the computer restarts, the modem hardware will be redetected and the modem driver update should automatically reinstall itself. If the modem driver update does not automatically reinstall, it is recommended that you reinstall the original modem driver from the Application Recovery CD that came with your computer. After the original drivers have been reinstalled, redownload and reinstall the MDM_F12.EXE file.

This utility updates the modem driver and resolves the issue where when the modem attempts to dial a number and receives a busy signal on two successive attempts, it will not redial the number until you have waited 60 seconds.

• To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.
• It is highly recommended to print out these instructions as a reference during the installation process.