1. Download the MODEM_F.EXE file to a temporary or download directory (please note this directory for reference).
2. Go to the directory where the file was downloaded and double-click the MODEM_F.EXE file to begin the installation.
3. At the "HCF Modem Driver for the Sony VAIO F370, F390, F420, F430, F450, F480, and F490 - Welcome" box, click Continue. Several setup boxes will appear during the installation. As the installation continues, these boxes will close automatically.
4. At the "Setup Complete" screen, select "Yes, I want to restart my computer now" and then click Finish. As the computer restarts, the modem hardware will be redetected and the updated drivers installed.

The installation of the modem driver upgrade is now complete.

Uninstall Instructions

If it is necessary to reinstall the modem drivers, you will need to first remove the MODEM_F.EXE installation files. To do so, follow these steps:

1. Go to the directory where the MODEM_F.EXE file was downloaded and double-click it.
2. At the "HCF Modem Driver for the Sony VAIO F370, F390, F420, F430, F450, F480, and F490 - Welcome" box, click Continue.
3. At the "Confirm File Deletion" window, click OK to remove all of its components. Please wait as the installation files are removed.
4. At the Windows Desktop, right-click the My Computer icon.
5. From the menu, select Properties.
6. At the "System Properties" box, click the Device Manager tab.
7. In the "Hardware" tab, click the Device Manager button.
8. At the "Device Manager" window, click the plus (+) next to the "Modem" category to expand it.
9. Under the "Modem" category, right-click the plus (+) next to the "Rockwell HCF 56K Data Fax RTAD PCI Modem" entry.
10. From the menu, click Remove.
11. At the "Confirm Device Removal" box, click OK.
12. Click "Close" to exit the "System Properties" box.
13. Restart the computer.
    1. Click Start and click Shut Down.
    2. At the "Shut Down Windows" box, select "Restart" and click OK.
    After the computer restarts, the modem hardware will be redetected and the modem driver update should automatically reinstall itself. If the modem driver update does not automatically reinstall, it is recommended that you reinstall the original modem driver from the Application Recovery CD that came with your computer.

After the original drivers have been uninstalled, redownload and reinstall the MODEM_F.EXE files.

This utility updates the modem driver and resolves the issue where when the modem attempts to dial a number and receives a busy signal on two successive attempts, it will not redial the number until you have waited 60 seconds.

• To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.
• It is highly recommended to print out these instructions as a reference during the installation process.