1. Download the PHA6C13NDD.EXE file to a temporary or download directory (please note this directory for reference).
2. Go to the directory where the file was downloaded and double-click the PHA6C13NDD.EXE file to begin the installation.
3. At the "Phoenix® BIOS Update Disk Utility - InstallShield Wizard" box, click "Next". Several setup boxes will briefly appear as the files are extracted and the computer model is identified. As these processes complete, the boxes will close automatically. The BIOS Update Disk Setup will launch.
   NOTE: If an "Information" box appears prompting you to reboot to verify the system model, click "OK". After the computer restarts, please continue with step 2 above.
4. At the "Information" box, insert a blank 3� floppy diskette to the floppy disk drive (A:) and click "OK".
5. At the "Creating the CRISIS diskette on drive A:" screen, press "ENTER".
6. At the "The CRISIS diskette in drive A: is being formatted" screen, press "ENTER". Please wait as the floppy is formatted.
7. At the "Volume label (11 characters, ENTER for none)?" prompt, type in a name (such as BIOSUPD) and press "ENTER".
8. At the "QuickFormat another (Y/N)?" prompt, press the "N" key and press "ENTER".
9. Press "ENTER" a second time to continue.
   NOTE: Please wait as the BIOS installation files are copied to the floppy disk.
10. At the "Press any key to continue..." prompt, press "ENTER".
    NOTE: Please wait as the BIOS installation disk is made bootable.
11. At the "Press any key to continue..." prompt, press "ENTER".
12. At the "CRISIS diskette on drive A: successfully created" screen, leave the floppy disk in the drive and press "ENTER".
13. At the "InstallShield Wizard Complete" screen, verify that "Yes, I want to restart my computer now" is selected and click "Finish".
    NOTE: Be sure to leave the bootable floppy disk with the BIOS files in the floppy drive. As the computer restarts, it will boot from the floppy disk instead of the hard drive. The PhoenixPhlash Utility will start.
14. At the "Phoenix Phlash Utility" box, press the "Y" key to begin the update process.
    NOTE: Please wait as the installation of the BIOS will take one to two minutes to complete. Once the installation is complete, the computer will automatically shut down.
15. Eject the bootable BIOS installation disk from the drive, and then power on the computer.
16. At the black "SONY" screen, press the "F2" key to enter the BIOS Setup.
17. At the "PhoenixBIOS Setup Utility" screen, press "ESC" key.
18. From the "Exit" menu, press the DOWN ARROW key until "Get Default Values" is highlighted.
19. Press "ENTER".
20. At the "Setup Confirmation" box, verify "Yes" is highlighted and press "ENTER".
21. From the "Exit" menu, verify "Exit (Save Changes)" is highlighted and press "ENTER".
22. At the "Setup Confirmation" box, verify "Yes" is highlighted and press ENTER.

After the computer restarts, the installation of the BIOS update is complete.

• Static/noise occurs on the Start menu.
• Monochrome appears stretched.
• Windows Desktop static/noise occurs when docking and undocking the notebook.
• Incorrect user interface (UI) when the user has LIMITED account.

• Before installing this update, be sure the computer is running from AC power. If the installation of the BIOS is interrupted by power loss, the computer may not operate correctly or at all!
• Before installing this BIOS update, please connect a floppy disk drive to the computer and make sure you have a blank 3½ floppy disk available. This program will format and create a bootable disk. All the data in the floppy will be erased when the disk is formatted!
• During the installation of this update, be sure that you are logged in as the Administrator or as a user with Administrative rights.
• To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.
• It is highly recommended to print out these instructions as a reference during the installation process.